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Welcome to San Diego’s Municipal Utility District #1 Website!

Disease Outbreak Response Plan


San Diego Municipal Utility District # 1 is taking proactive measures should Coronavirus
(COVID-19) spread in the community.

In following guidelines by Center for Disease Control and Prevention(CDC), we have initiated Phase I of our Disease Outbreak Response Plan.


Phase I – Proactively taking necessary precautions such as educating employees on prevention.

  • Consistently disinfecting customer service areas

  • Restricting staff from entering homes, unless there is an emergency

  • Hours of operation will remain unchanged at this time.

Phase II

  • Limit hours of service to (including but not limited to) payments made inside office. Our office would be reducing walk-ins.

  • Drive thru window would remain open normal hours

Phase III 

  • Restricting payments inside the office to only drive thru window,  night drop box and mail in payments.

Phase IV

  • Payments only accepted by night drop box or mail. A designated time would be allotted for drive thru window to be open in order to process new accounts or closing accounts which require a signature. There are no restrictions for call in payments made with a credit/debit card are within any Phase.

*Measures imposed by San Diego Municipal Utility district # 1 are intended to minimize the risk of both contracting and spreading coronavirus (COVID-19) among our staff and customers. These restrictions will not affect the quality of our water supply.

*San Diego Municipal Utility District # 1 treats water supply by disinfecting with chlorination which is designated to eliminate pathogens. (pathogens-bacterium, virus other micro-organisms that can cause disease).



 We are an equal opportunity employer and provider.